Information We Collect

Running a corporate flower gift service means we need certain information to fulfill your orders and maintain our business relationship. Here's what we typically collect and why we need it.

Business Contact Information

When you place an order or inquire about our services, we collect your name, company name, email address, phone number, and delivery addresses. This information helps us process orders, confirm details, and coordinate deliveries to your recipients.

Order and Payment Details

We maintain records of your orders, including flower selections, delivery instructions, and payment information. While we process payments through secure third-party systems, we keep transaction records for accounting purposes and to help resolve any questions about past orders.

Website Usage Data

Like most websites, ours collects basic technical information when you visit—things like your IP address, browser type, and which pages you view. This helps us understand how people use our site and where we might improve the experience.

How We Use Your Information

We're not in the business of selling data or bombarding you with unwanted messages. Your information serves specific, practical purposes related to providing our flower gift services.

• Processing and delivering your corporate flower orders to the correct recipients
• Sending order confirmations and delivery notifications so you know what's happening
• Responding to your questions about our services or specific orders
• Maintaining records for accounting and legal compliance purposes
• Occasionally sharing information about seasonal offerings if you've indicated interest
• Improving our website and service based on how clients interact with us

Data Storage and Security

Your information is stored on secure servers in Azerbaijan, and we take reasonable precautions to protect it from unauthorized access. Our team members only access client data when necessary to fulfill orders or provide customer service.

We use industry-standard security measures including encrypted connections for data transmission and password-protected systems for internal access. However, no online system is completely foolproof, so we can't guarantee absolute security—but we do take this responsibility seriously.

How Long We Keep Your Data

We maintain active client records for the duration of our business relationship. After your last order, we keep your information for seven years to comply with Azerbaijan's accounting and tax regulations. Once this retention period expires, we securely delete or anonymize your data.

Sharing Your Information

We don't sell or rent your data to third parties. That said, running a delivery service means we sometimes need to share specific information with partners who help us operate.

• Delivery personnel receive recipient names and addresses to complete deliveries
• Payment processors handle transaction details through secure, encrypted systems
• Our accounting firm accesses financial records as needed for compliance
• Technology providers who host our website or maintain our systems may have technical access to data

These partners are contractually required to protect your information and use it only for the specific services they provide to us. We also disclose information when legally required by Azerbaijan authorities or to protect our legal rights.

Your Rights Under Azerbaijan Law

Azerbaijan's data protection regulations give you several rights regarding your personal information. Here's what you can request and how to go about it.

Access and Correction

You can request a copy of the information we hold about you. If you notice something's incorrect or outdated, let us know and we'll update it promptly. We aim to respond to these requests within 15 business days.

Deletion and Restriction

You can ask us to delete your information, though we may need to retain certain records for legal compliance. You can also request that we limit how we use your data—for example, stopping marketing communications while keeping your order history for accounting purposes.

Data Portability

If you want to move your information to another service provider, we can provide your data in a commonly used format. This applies to information you've directly provided to us.

Cookies and Website Tracking

Our website uses cookies—small text files stored on your device—to remember your preferences and analyze site usage. Essential cookies keep the website functioning properly, while analytics cookies help us understand which pages are most useful to visitors.

You can control cookie settings through your browser, though disabling certain cookies might affect how well the website works. We don't use cookies to track your activity across other websites or build detailed profiles about you.

Updates to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active clients by email and update the effective date at the top of this page.

We recommend checking this page occasionally if you want to stay informed about how we handle your information. Continuing to use our services after policy updates means you accept the revised terms.